Orders Status

Please log in your account and click here to view your orders status.


Pending :
Usually means we're waiting for payment, but it can also mean that we haven't processed your payment just yet.


Processing :
Paid. Ready stock and ship the order on the next business day (except Sunday & Public Holidays).


Importing :
Paid. Orders will submitted to our US supplier and it usually takes about 1 week to arrive Malaysia (submit 1st & 16th monthly). This order will ship once it arrives our store or we can ship the items separately for the in stock & pre-order items as your request, but that may require you to pay additional secondary postage charge.


* It's only estimated ship out time, orders might be delay few days if the pre-order shipment was on hold by Custom Malaysia and waiting for clearance.

Example:

Received Payment (TMS)Submission (Supplier)ETA (Customer)Period
May 01May 01May 081 week
May 02May 16May 233 weeks
May 09May 16May 23
2 weeks


Delivered :
Shipments have been sent out to Post Office. The domestic order will be received within 2-3 days and international order will receive within 7-12 days.

* Please be informed that your package information (Tracking No.) is only can be traceable after 24 hours shipped.


Issue Order :
Insufficient amount were paid or other issues to wait for further confirmation from customers.

Testimonials

Wonderful

Has been a customer of Jackson for years. Whenever I wanna place an order i ALWAYS forget my password, thats why keep creating new accounts....
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Feel The Satisfaction

This is my 3rd time shopping here. I purchased a lot of decks and other magic props. What I want to say is Excellent, Fast, and 100% Trusted. For...
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Fast and Good Shop

Not so many Malaysians want to be a magician, I bought only one thing to try, and they shipped it really fast, and the online buying system really...
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